your questions answered

The Coadjute platform
Frequently asked questions

Welcome to our agent FAQ hub. Here you'll find easy-to-follow guides covering some of the most common tasks and questions users have when managing transactions and AML checks.

From updating client information and property details to resending invitations, uploading documents, and tracking progress, these guides will help you complete tasks quickly and confidently.

This short video shows you how you can easily edit / change the personal details of your buyer and/or seller in the Coadjute platform.

How to change personal details for your buyer or seller

This short video shows you how to change the payment type on the Coadjute platform.

This short video talks you through how you can start a chat with the Coadjute compliance team.

This short video shows you how to add an additional check for a buyer or sellers and add into an existing deal room.

How to add an additional check to a dealroom

If an additional document has been requested from you, this short video shows you where and how to upload them.

The Coadjute platform
Frequently asked questions

Quick help when you need it

Faster checks, smarter support, complete visibility, stronger compliance.

The Coadjute platformFrequently asked questions

Quick help when you need it

Change the personal details of your buyer or seller

Change payment type

Start an online chat with Coadjute

Add an additional check to an existing transaction

Upload additional documentation

Faster checks, smarter support, complete visibility, stronger compliance.

The Coadjute platform
Frequently asked questions