A clear view of every check

See patterns across your completed checks: enhanced checks, screening results, gifts and overseas links.

Understand where your risk really sits.

Compare branches, time periods and types of customer side by side.

Spot where practice differs before it becomes a problem.

Reports use the same definitions over time, including for historic checks.

Like-for-like comparisons you can trust.

We track our own delivery against the agreed service window, using working hours.

You can see whether we’re keeping our commitments.

Our delivery clock runs from when the review begins to when the report is produced, within working hours.

A clear measure of whether we deliver on time.

We measure how quickly our support team first replies to every request.

You know when to expect a response.

Support times account for when we’re waiting on a customer, while still showing the full time taken.

A fair, transparent view of how issues are handled.