For agency directors

Less AML admin. More control of your business

Coadjute takes care of your day-to-day AML compliance through a fully managed service, reducing the burden on your people, protecting your business and giving you greater oversight without the overhead.

A stronger operating model across your agency

Your teams should be focused on growing the business, not spending valuable hours managing AML administration.

Coadjute combines experienced compliance specialists, consistent processes and smart technology to give your agency a more efficient way of working.

  • Protect the business

    Reduce compliance risk with consistent processes, specialist expertise and comprehensive, audit-ready reporting.

  • Support your people

    Take the pressure off branch teams and managers, freeing up more time to win instructions, progress sales and support customers.

  • Understand the value

    Get greater visibility of the time, resources and costs associated with AML, and see the value of a fully managed approach.

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How Coadjute supports you

Start with the work that holds the agency back.

Understand the cost of manual work, operational delays and fragmented oversight.

How Coadjute helps

Map managed services and platform capabilities to your agency’s structure and customer journeys.

The handover

An agreed service scope and clear ownership.

Illustrative service view

Business priorities

Agency
Structure + priorities
Service
Defined scope
Ownership
Clear responsibilities

Illustration · not a live customer record

Bring firm governance into view.

A firm’s risk assessment and policies need ownership, review and accessible records.

How Coadjute helps

BWRA and PCP frameworks support MLRO completion and sign-off, with version and approval history.

The handover

An accessible record of the firm’s adopted framework.

Illustrative service view

Governance

BWRA + PCPs
Firm-specific answers
MLRO
Review and approval
History
Versions and decisions

Illustration · not a live customer record

Help your team apply the process.

Consistent practice needs clear guidance and appropriate learning.

How Coadjute helps

Training creation, MLRO assignments, assessments and team records support learning; Compliance Hub articles link to operational risks and controls.

The handover

Visibility of assigned learning and recorded outcomes.

Illustrative service view

People

Training
Assigned learning
Understanding
Assessments
Guidance
Risk-linked reference

Illustration · not a live customer record

Make operational performance visible.

Your agency needs to understand both delivery work and the support experience.

How Coadjute helps

Service delivery and support have separate SLA measures and recorded progress, with reporting to support review.

The handover

A service conversation grounded in defined measures.

Illustrative service view

Delivery

Delivery
Service commitments
Support
Response + resolution
Review
Exceptions and trends

Illustration · not a live customer record

Evaluate the whole service model.

Consider staff effort, customer experience and service quality alongside commercial terms.

How Coadjute helps

Agree the right service and commercial arrangement for your agency in a private discussion.

The handover

A business case with clear assumptions and measurable outcomes.

Illustrative service view

Business value

Capacity
Time spent on work
Quality
Service outcomes
Commercials
Discuss privately

Illustration · not a live customer record

Illustrative operating model. Responsibilities, service commitments and commercial terms are agreed for your agency.

Always there to support your team

AML cases aren’t always straightforward. Complex ownership structures, overseas buyers, gifted deposits and unusual Source of Funds can quickly consume your team’s time.

With Coadjute, your branches have access to UK-based compliance specialists who understand property, know the regulations and can help resolve issues.

Buyers and sellers sometimes need a little more guidance. Agent Assisted provides a supported route through the check, while customer support helps with questions and issues. Customer support and service delivery have separate service commitments, defined in your agreement.

Two Coadjute compliance specialists reviewing a case together at a screen in the Coadjute office.

Measure the outcomes that matter

A better approach to AML isn’t just about completing checks. It’s about the impact on your business.

  • Team capacity

    Measure: time spent administering checks

    Give your people more time to win instructions, progress transactions and generate revenue.

  • Service quality

    Measure: delivery and support SLA achievement

    Deliver a smoother onboarding experience, with expert support for your teams and customers.

  • Governance visibility

    Measure: framework and training status

    Maintain oversight of compliance, identify risks and access the evidence you need to protect your business.

Help your team get back to estate agency

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